Appointments are not necessary we are open Monday-Saturday 10:00-16:00. Please note that social distancing of 1,5m is still in place and we kindly ask you to sanitize your hands on entering and to wear a mask while in the showroom.
Fedex is now offering economy rates to North America, we have reduced our rates to the USA and Canada. Please note that the best value is for orders of 69kg (150lbs). They are still only offering express rates to Australia, NZ and the rest of the world. For best value please order min 20kg and max 60kg per order. We will contact you on extra room in your boxes so that you can get the max weight per order.
Brexit: We are not accepting orders of less than 150 euros for the UK as we cannot process the necessary paperwork required by the UK tax office.Please note that the shipping costs to the UK especially NI might not be accurately calculated on the website and that extra charges may apply. We will get quotes for each order and advise you of any extra costs.
The China warehouse has a dedicated website: www.themosaicoutlet.com. It will not calculate shipping as this will need to be quoted on an order by order basis. A rule of thumb is courier costs of approx. 5 euros per kg with a minimum of 20kg. Air freight approximately 2.50 euros per kg above 200kg. Seafreight approximately 1 euro per kg over 500kg. Transit times vary.
Creating an account has many benefits: check out faster, keep more than one address, track orders and more.