Click here for our returns policy.
Shipping
Shipping uses TNT Post or DPD (whichever is cheaper) package rates from the Netherlands.To discuss or arrange alternative shipping please send an email or call +31 297 344 668. These tables show the shipping costs for different countries and different weights (these prices are exclusive of VAT):
Zone 1:
Netherlands
| 0 kg - 0.5 kg | € 2.50 |
| 0.5 kg - 2 kg | € 4.00 |
| 2 kg - 5 kg | € 6.50 |
| 5 kg - 30 kg | € 8.00 |
| 30 kg - 60 kg | € 16.00 |
| 60 kg - 90 kg | € 24.00 |
| 90 kg - 120 kg | € 32.00 |
| 120 kg - 1000 kg | € 40.00 |
Zone 2:
Belgium, Germany, Luxembourg
| 0 kg - 0.250 kg | € 3.00 |
| 0.250 kg - 2 kg | € 8.00 |
| 2 kg - 30 kg | € 10.00 |
| 30 kg - 60 kg | € 20.00 |
| 60 kg - 90 kg | € 30.00 |
| 90 kg - 120 kg | € 40.00 |
| 120 kg - 150 kg | € 50.00 |
| 150 kg - 180 kg | € 60.00 |
| 180 kg - 210 kg | € 70.00 |
| 210 kg - 240 kg | € 80.00 |
| 240 kg - 270 kg | € 90.00 |
| 270 kg - 300 kg | € 100.00 |
Zone 3:
Austria, Denmark, France, France Metropolitan, Liechtenstein, Monaco, United Kingdom
| 0 kg - 0.250 kg | € 3.00 |
| 0.250 kg - 2 kg | € 8.00 |
| 2 kg - 30 kg | € 18.00 |
| 30 kg - 60 kg | € 36.00 |
| 60 kg - 90 kg | € 54.00 |
| 90 kg - 120 kg | € 72.00 |
| 120 kg - 150 kg | € 90.00 |
| 150 kg - 180 kg | € 108.00 |
| 180 kg - 210 kg | € 126.00 |
| 210 kg - 240 kg | € 144.00 |
| 240 kg - 270 kg | € 162.00 |
| 270 kg - 300 kg | € 180.00 |
Zone 4:
Czech Republic, Finland, Hungary, Ireland, Italy (not including islands), Lithuania, Poland, Portugal (not including islands), Slovakia (Slovak Republic), Slovenia, Spain (not including islands), Sweden (not including islands), Switzerland
| 0 kg - 0.250 kg | € 3.00 |
| 0.250 kg - 0.5 kg | € 5.50 |
| 0.5 kg - 2 kg | € 8.00 |
| 2 kg - 30 kg | € 25.00 |
| 30 kg - 60 kg | € 50.00 |
| 60 kg - 90 kg | € 75.00 |
| 90 kg - 120 kg | € 100.00 |
| 120 kg - 150 kg | € 125.00 |
| 150 kg - 180 kg | € 150.00 |
| 180 kg - 210 kg | € 180.00 |
| 210 kg - 240 kg | € 210.00 |
| 240 kg - 270 kg | € 240.00 |
| 270 kg - 300 kg | € 270.00 |
Zone 5:
Bosnia and Herzegowina, Bulgaria, Croatia, Estonia, Greece, Latvia, Norway, Romania, Turkey, Yugoslavia
| 0 kg - 0.250 kg | € 5.50 |
| 0.250 kg - 2 kg | € 10.00 |
| 2 kg - 30 kg | € 35.00 |
| 30 kg - 60 kg | € 70.00 |
| 60 kg - 90 kg | € 105.00 |
| 90 kg - 120 kg | € 140.00 |
| 120 kg - 150 kg | € 175.00 |
| 150 kg - 180 kg | € 210.00 |
| 180 kg - 210 kg | € 245.00 |
| 210 kg - 240 kg | € 280.00 |
| 240 kg - 270 kg | € 315.00 |
| 270 kg - 300 kg | € 350.00 |
Zone 6:
All other countries, including: Australia, Canada, Israel, New Zealand, South Africa and the United States
| 0 kg - 0.250 kg | € 5.50 |
| 0.250 kg - 0.500 kg | € 11.00 |
| 0.500 kg - 2 kg | € 21.50 |
| 2 kg - 5 kg | € 30.00 |
| 5 kg - 10 kg | € 50.00 |
| 10 kg - 20 kg | € 98.00 |
| 20 kg - 25 kg | € 128.00 |
| 25 kg - 30 kg | € 148.00 |
| 30 kg - 40 kg | € 196.00 |
| 40 kg - 60 kg | € 294.00 |
Pick Up
You are invited to pick up your orders at Mosaic Trader, located at Zwarteweg 97, 1431 VK in Aalsmeer, The Netherlands. Please see the front page for our opening hours.Returns
Merchandise will be accepted for return within 30 days of purchase. This excludes closeouts and special orders. Merchandise must be unused and in new condition. All returns are subject to a 25% restocking fee.
You are responsible for all the shipping costs of the order (to you and from you).
You must contact us by phone (+31 297 344 668) or email for authorization and instructions before returning any item.
Address your return to: Mosaic Trader - Returns
Zwarteweg 97
1431 VK Aalsmeer
The Netherlands |
